1. Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details.
- Automatically Collected Information: We collect data about your device and interaction with our Website, including your IP address, browser type, pages visited, and cookies. See our Cookie Policy for more details.
- Order Information: We collect details about the products you purchase, the Vendors you buy from, and your transaction history.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including sharing necessary details with Vendors and courier partners.
- To communicate with you regarding your order, account, or customer service requests.
- To personalize your experience and improve our Website.
- To send you promotional emails (only with your consent, which you can withdraw at any time).
- To prevent fraud and enhance the security of our platform.
3. Information Sharing and Disclosure
- With Vendors: We share your name, shipping address, and contact number with the Vendor from whom you purchase to enable them to process and ship your order.
- With Service Providers: We share data with trusted third parties who assist us in operations, such as payment gateways, courier companies, and analytics providers. These parties are obligated to protect your data.
- Legal Obligations: We may disclose information if required by law or in response to valid legal requests.
4. Data Security
We implement robust security measures, including SSL encryption, to protect your personal information during transmission. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- You have the right to:
- Access, correct, or update your personal information.
- Opt-out of marketing communications.
- Request the deletion of your account and associated data, subject to our legal obligations to retain certain transaction records.
6. Cookies
We use cookies to enhance site functionality, analyze traffic, and personalize content. You can control cookie settings through your browser.
7. Contact Us
For any privacy-related concerns or data subject requests, please contact us at support@moongilmart.com